Resume

Work Experience

Operations Ambassador

Chick-fil-A

Promoting a positive culture while also delivering fantastic customer service
Enforcing the proper food safe procedures and protocols to improve overall food safety
Developing team members skills to work towards leadership

Davenport, IA

Customer Service Specialist

Best Buy

Davenport, IA

Seater

Walt Disney World Company

Lake Buena Vista, FL

Warmly greeted and escorted guests to their assigned tables, seating around 300 to 500 guests per shift
Coordinated with waitstaff and managers to ensure each guest was satisfied with their service
Stocked beverage stands and the service bar within the restaurant with assorted beverages and related items
Trained new hire cast members in various positions within the restaurant

Bar & Events Intern

Adventureland Park

Supervised twelve bars in the amusement park and a team of employees in the waterpark
Requested and transferred inventory through inventory application to track supply of product
Experience in park-wide event set up
Assisted bartenders with technical and customer issues

Altoona, IA

Iowa State University

3.2/4.0 GPA

Ames, IA

I have completed my course work and obtained a Bachelor of Science in Hospitality Management.

Involvement

Scott Community College

3.2/4.0 GPA

Riverdale, IA

I have completed general course work through this insitiution.

Involvement